Terrible customer service all around.
Terrible company overall. Booked an appointment for 11am-1pm. Got a call at 12:50pm to say that the technician was running late. Was then told the technician would be there at 2pm. Then got another phone call saying it was going to be 2:30. Finally the technician showed up and didn’t have the stuff to fix my oven. Finally about 5pm my oven was fixed. Waited around 7 hours to get my oven fixed. When I called to express my displeasure in wasting my whole day I was passed around to several people that couldn’t do anything. Finally they offered $30 off an almost $400 repair bill. Nice to know that 7 hours of my day is only worth $30.