WORST SHOPEE COLLECTION POINT
AVOID blk 460 cck ave 4 SHOPEE COLLECTION POINT. All my orders is still on hold with them since 8th June till now. Usually once the logistic team send your parcel to the collection point, the collection point will send a pin number for collection. I have no issue with other collection point. But this blk 460, didnt send me any pin number after receiving it. I even contact shopee to look into my order status. Their CS are pretty useless as they all seems to have a template to copy paste all their respond to every question. Not genuine. Everyday they promise that my order will be expedite and ready for collection within 24hours. EVERYDAY 24hours. How many hours have it been then since the 8th june? Seriously, until now even their cs agent still havent get back to me on my orders. Its the worst collection point. Why cant they just rectify this issue by sending it over to another collection point if this collection point is not able to fullfill their task within a certain period of time to send out a single pin number everytime they receive the parcels? Why didnt Shopee set a time period on how long the collection point can hold on to their customer's parcel? Shopee doesnt even know how to rectify issues. Do they not care or look into it? Where is their customer recovery action? Keep giving me a bloody $1 voucher for a single order thats late? Seriously? A $1 voucher?! My orders cost way much more than that and u only gave $1 voucher and only hope for the collection point to listen to you and speed up the process? Hope? No action? Worst of all, I found out that now the collection point is temporarily closed from their spx website. Why do their cs keep giving me empty promises that i will get my pin within 24hours while in their spx website stated its now temporarily closed? To this moment, I'm still waiting for a reply and answer from their agent. 😡