My contact with u.k.abroad was very…
My contact with u.k.abroad was very unprofessional. Firstly you have a cool down of 12 hours for a 100% refund, but you are contacted always after this time period. Secondly you are not informed in advance what documents you need to send. Thirdly you have to send page for page in high resolution scan of every page of every other foreign passport you have. Fourthly if you question this requirement, they tell you - oh if you have a passport from USA you don't need to send any scans. The whole process was very amateurish. In the end I decided to cancel the application process. The contact was friendly but gun-ho..it felt like the rules were being made on the fly.