Hope your not missing something!
Well, I got a EZ-up form a store it was missing a clip from the wheels. In the package it starts don't take back to store. I didn't. I had to go through 3 Reps, and multiple e-mails and a few phone call to get a warranty approved. I still didn't get the wheel clips I got the bag without wheel clips. So I just purchased the clips instead of going through rigamarole of trying to send the bag back and get what I needed.