I've been using Lili for about 2 years…
I've been using Lili for about 2 years going on 3 yrs now, I never had a problem with them until yesterday when they took a $55 Bank fee out of my money. I guess apparently I've been prime user all this time and I didn't know it but this is the first time they took the fee out of my bank account for it. I called customer service and spoke with April she fixed me right up I was very impressed by her actions and willingness to understand that I guess I made a mistake. So she downgraded my account to the core where I wouldn't have no fees and also refunded my $55 instantly. I didn't have to wait 3or 4 or 17 business days to get my money back so that was awesome. So thank you again April