Pretty Good
Overall, a pretty good experience. I just wish they would have the option to record calls. The receptionists are friendly, although some calls do take close to 10 minutes and it's hard to determine why. I understand that it is hard to cut off clients, especially the really talkative ones. As receptionists, there should be a balance of being professional but also directing the conversation back on track. There are some grammatical errors in their typed messages at times, but that is to be expected. I do like the dashboard that allows you to see the history of calls.