Horrible careless migration
I've been a Midphase customer for over a decade but based on my recent experience, I would not recommend them to anyone. Suddenly all customer email stopped working. My customers were livid. When I attempted to reach Midhphase support phone number, I discovered that their phone number for sales, billing and support was out of order. I thought Midphase had gone out of business. A week later Midphase reinstated their phone number. After a 2-hour wait in the support chat queue I learned that they had migrated our server to a completely new environment with no notice whatever. A day later, Midphase answered the ticket I had submitted. Our customers' email had failed because when Midphase switched our servers, they neglected to make important domain name server changes. Further, every individual email customer was required to make changes to their own environment in order to regain access to their email. I have spent untold hours undoing the damage caused by Midphase and I have lost many customers. Caveat emptor.