Satisfied long-term user
I have been using Flashrouters for about ten years and have been very satisfied. The regular Flashrouters without VPN require no maintenance, so they just work fine. The ones with VPN 'hardwired' tend to have issues once in a while (maybe once a year or every two years); typically, these issues have nothing to do with my router per se but with the VPN service that require updates to the settings in the router (e.g., changing login information). The available documentation on the Flashrouter website is great and if I still got stuck, I always could rely on the Flashrouters help desk to get me out of trouble.