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Jane

美国

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AfterShip

Very Disheartening

Hi, I don’t usually post reviews, but this experience has gone beyond what I can handle. Please avoid choosing this company for your business. They took my money and refused to give me a full refund. As a beginner, I wanted to try their service to help with my business, but it has been a frustrating learning curve. After the trial ended, they automatically enrolled me in an expensive monthly subscription without my consent. I reached out to cancel and requested a refund, but they ignored my request and continued to charge me. This was my message to them last Aug. On Sat, 31 Aug 2024 11:07:36 GMT visitor299580 wrote: I dont think if im done my free trial im ready for a subscription my store is not yet getting that match sale yet.. how can I learn more and not being oblidge to get subscription plus fee... Oh everytime I asked and reminded my refund. they said I should be awed them more money up this month. Crazy.. I explained to them that I couldn’t afford it, especially since I borrowed the money to cover important bills. Still, they only offered to refund $167 out of the nearly $500 they took from my bank account. It's disheartening because I trusted them, and now I’m left in a tough situation. I hope others can avoid the same experience. I know they probably delete every negative comments. Guess what I been trying to talk to them they just egnore me for sure.. Sad..

2024-10-09有帮助 1