Faulty product, no support, no resolution
I bought the URSA MINOR Airline Joystick L, which arrived faulty—its internal mechanism was broken straight out of the box. Support refuses to replace it, claiming I mishandled it, despite zero external damage and zero actual use. Hardware was not fit for purpose. Very disappointing first experience and won’t buy from again. Searching Reddit you can find lots of similar issues. Seriously check their Terms before buying - they sell you the product “as-is”. What about consumer protections in your region? They can just say you ‘mishandled’ it, point to some document and you’re out of luck.