Dishonest Company
I had a terrible experience with this company when I used their services back in 2021-2022*. The quality of the designs varied greatly, and the worst part was trying to cancel the subscription. There was no option to remove my credit card information from their portal. I had three separate Zoom calls with different company representatives to request cancellation. They assured me it would be done, but they continued to charge me for two more months. I had to contact my bank to block the card to stop the transactions. To make matters worse, they used my full name on their customer review page with a quote I never agreed to. Their reviews page shows only positive reviews, but if you check Trustpilot, you'll see many horrible experiences similar to mine. I hope people do their due diligence before working with this company. *UPDATED AS OF 16th JUL 2024 * I checked my records, and I first engaged in ATD in November 2021 and ended in December 2022 after 2 months of them continuing to charge even after I had called them to ask them to remove my card from the system and send invoices to me. Not only did they not send any invoices (you will see in other reviews that invoicing is not something they do), but they also continued to charge me for 2 more months, where I ended up having to block my card (you will see this experience repeated in other reviews, so mine is not unique). The review that was uploaded to their website has not been given consent, and I would like to ask for it to be removed. I have contacted the support team specifically on this and have received no further input, showing that they don't intend to gather genuine reviews. It will take just reading a couple of the bad reviews to understand how this company is running its business.