Unethical and unacceptable
ZERO stars. I ordered 3 shirts with my birthday money from this company; delivery took about a month. When they finally arrived, they were HUGE. So I inquired about their refund policy and was told that I'd be better off taking a 30% discount and just keeping or reselling the shirts. I sent a picture of the XL tag and then they offered a 15% refund and 30% off future purchases. Unacceptable on so many levels! Their mailing address is in China, so shipping from the states at my own cost will be exorbitant. It was THEIR mistake! Worse than all of it was this line from their email: "3.If required, please declare a lower value to avoid high taxes and customs detention of the products." Is that even ethical? Just awful. I am now awaiting a third email and a satisfactory solution to their mistake.