15+ year customer here - Very disappointed recently.
15+ year customer here. For many years, Midphase was in my opinion the very best. Technical issues were addressed by email, ticket or by phone quickly. I have to assume that recently the company changed hands as support has become non existent. Also, they migrated one of my websites that was working flawlessly for 8 plus years to a new server and totally crippled my website. Support tickets go unanswered, phone calls simply refer you back to the website, Live chat gave an automated response "we are too busy, try again later". Now today, another one of my hosting accounts, all sites, mine and all my clients sites are timing out. This is absolutely unacceptable. Would absolutely not recommend Midphase for even the most basic hosting as they have become totally unreliable.