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karen petitt

美国

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Traveler's Joy

Sydney was unprofessional and…

Sydney was unprofessional and unresponsive to errors she made, many unanswered phone/text messages. We were booked for a full day tour on a specific day according to our itinerary and driver and guide showed up a day early and Sydney was nowhere to be found, we lost two hours of our tour without an apology or follow up, as to her lack of attention to detail in planning our itinerary. Perhaps she should gear her market towards less mature inexperienced travelers who are more willing to oversee careless expensive mistakes

2024-06-28