⭐ 1 Star – Extremely Disappointed & Misled
I placed an order with GeetaHair on June 27, 2025 for a wig that was advertised as 100% human hair, high density, and high quality. What I received was completely unacceptable. The wig arrived late, had a strong chemical odor that wouldn’t come out after multiple washes, and did not resemble the product photos at all. Most importantly, the hair is clearly not 100% human hair — and I say that as someone very familiar with real human hair products. For the high price I paid, the quality I received was shockingly poor. When I contacted the company for a refund, I was told I’d have to pay for international return shipping to China — which is unethical and goes against U.S. and international consumer protection laws. I’ve now had to escalate the issue, including contacting my payment provider and informing the FTC, BBB, and other consumer protection agencies. I have also cc’ed my legal counsel to assist with the matter. I strongly advise anyone considering this company to proceed with extreme caution. Misrepresentation of product quality, poor customer service, and disregard for international refund standards make this a brand I cannot recommend.