DREADFUL "SUPPORT"
DREADFUL "SUPPORT". We tried to contact Midphase. The chat facility always says that it's too busy (tried for 3 days). The phone number is "unavailable". We initiated 2 "tickets" with no response. We wrote to the "client escalation address". We did get a response! But, when we replied, their system refused our email because it thought it was "spam"... even though the subject remained the same. We're advised to ring or chat to them to resolve the issue. "SUPPORT"?... there isn't any. We're looking for another hosting company... even though we've had an account with them for nearly 20 years.
