Customer service is awesome
Customer service is awesome. This was my first order with Cosy Island and with most shoes purchased online I was hesitant. The shoe comfort is AMAZING. I don’t normally wear heels because of the discomfort but I can see myself wearing these for a full work day. Unfortunately, the shoe was slightly too big. I contacted customer service to do a refund (there was a pen/marker stain on one shoe) and I needed a smaller size. I got a response in less than five minutes telling me the smaller size was on its way and there was no need to send the original shoe back! I hope to find someone who will fit them so they can experience the Cosy Island comfort!