Broken premium economy seat
During the 17-hour flight, the leg rest of my Premium Economy seat was jammed in the upward position, rendering it unusable. Despite multiple attempts to adjust it and seeking assistance from the flight attendants, the issue could not be resolved. As a result, I was unable to lower the leg rest for the entire duration of the flight. Premium Economy seats come at a higher cost because they are designed to provide additional comfort. The inability to use the leg rest significantly impacted my comfort and overall experience. Considering the length of the flight, this inconvenience contributed to a physically uncomfortable journey. Singapore airlines have not contacted me after 2 written complaints.