Customer support response
Customer support response was delayed I have ac with other prop firm where the support chat response given in minutes but in Fx2 I tried chat, email and what's app it's more than 24 hrs and most of the time unresolved. Not happy at all. I accidentally selected MT 5 and downloaded the app which says broker Fx2 isn't listed. I have to request either get it worked by today or change the platform to ctrader which I am more familiar with. Ac 500000018 Also had some technical glitch while working on my master ac 2009040 I need to get it restored ASAP. Over all I am sorry to say cust service is not up the mark as it should be.. My ac platform was changed to C trader next day. about my master ac, after 2 to 3 days they said it wasn't a technical glitch with my master ac still they offered a new ac as a gesture, i really appreciate the gesture. The only think you need to get better is response time, rest all it so far so good. Thank you Mara for your prompt response and support.