I received a bracelet that I LOVED
I received a bracelet that I LOVED! Sadly after just a few weeks part of the bracelet came undone and fell off. I sent a photo of the issue on a Sunday, not expecting a reply. I got one! Then Monday I received another email saying the replacement was processed and should be shipped by XX (they provided a target date). Thank you, Chani, for your help! Wonderful customer service experience despite a faulty product.