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Karlyn Gilbert

英国

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Frontpoint

DON'T DO BUSINESS WITH FRONTPOINT

DON'T DO BUSINESS WITH FRONTPOINT! I found out the hard way that they are the WORST company when it comes to cancellation! If you ARE A CURRENT CUSTOMER, please make sure you read the cancellation clause in your contract (which they will be happy to send you multiple times) and cancel more than 30 days in advance as otherwise, they will charge you an additional month as you did not give them proper notice. Also, the cancellation process is lengthy with a ridiculous number of steps and you must complete the process or they consider your account still open. If you are reading this review as you are considering to do business with Frontpoint, please avoid the frustration and choose any other company to provide monitoring for your security system! I have NEVER in my life had such a lengthy process to follow to cancel service with a vendor!

2024-07-05