Great customer service after delivery snafu
I ordered a bunch of things on sale from Moderny back in March, and initially, did not receive email updates regarding the status of the delivery. I assumed it would be several weeks just because it's coming from overseas, but once I still didn't see updates regarding delivery into April, I reached out to customer service to figure out what had happened. Apparently, delivery was attempted while I was away during the last week or so of March, and the items were sent back. I'm not sure if this was a mistake on my end (usually I don't request signatures for packages), however regardless, the Moderny team was very responsive. They helped reship the majority of the items, save for one that went out of stock, which they promptly refunded. I've been satisfied overall with the quality of what I ordered, and despite taking longer than expected, I felt reassured throughout the whole process due to the communicativeness of the customer service folks.