I ordered a ring from here that claims…
(I know this is long but it’s worth the info) I ordered a ring from here that claims “it will not fade, change color or leave stains on your finger. Made with black gold plating that will not tarnish” & yet after only 4 days of wearing it my finger is green & the “gold plating” is tarnishing to the copper color. I absolutely do not recommend buying anything from them. Edit: after talking with customer service for over a day I finally received my refund after they said and I quote “Dear customer, We sincerely apologize for the inconvenience that we caused. We noticed that you left a negative review on trustpilot, indicating that you receive the product have quality problem. Please accept our sincerest apologies for the inconveniences. We can give you a full refund because we fight for you and we value you as an important customer. Other than that, could you please help us delete the comment on trustpilot? Thanks for your understanding. Have a nice day.” To which I said that I expect my refund with or without the review because it is a quality issue which lead to them saying “Dear customer, Thanks for your message. Please delete your comment and we will immediately give you a full refund. Thanks for your understanding. Have a nice day.💖💖 Best Regards, Olivenorma Team” I then received my refund after mentioning the CRSA federal law, threatening getting the FTC & BBB involved. Customer service was responsive & willing to help with my concerns though so that’s the only reason they get one star!