Soft, easy to build for 2 people
All my pieces were in the box, it is really nice and soft, my cats love sleeping and playing on the tower. There were some steps, when putting the tower together, that we had to skip to then come back to later because if we had done it as intended the next couple steps would have been harder to put together. Im a little over 5ft tall, the top shelf is about eye level with me. I was looking for a tall and wide cat tower and this is definitely it. If I knew how to share photos of the cat tower I definitely would for those who need a visual representation of the tower before buying it.