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Woody

美国

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E-Z UP

Poor canopy material!

I bought this, EZUP instant shelter four years ago. We have used it a few times at weekend trade shows but not for the last two years. It sits, folded and covered inside the garage. When I opened it a couple days ago, I see pinholes all throughout the canopy. I bought this unit with the all aluminum frame expecting it to last. I guess that is unreasonable in today's market. Nobody expects their products to last. At the price that I paid for this, I should have at least got a kiss. That's cute, you tell me to provide personal info so that you can help me with this canopy, but you did not provide a link. I emailed EZ-UP but there has been no response there either. As of this writing, EZ-UP has replaced the defective canopy cover. It arrived yesterday via Fedex. I will have to change my rating for the company to a five star. I am happy now!

2024-07-11