Cost
I was disappointed by the substantial increase in cost I was required to pay compared to my original fare. My initial ticket was $260.00, but after being unexpectedly placed on standby, I was informed that unless I accepted a later flight priced at $560.00 — or other options that were also more than double the original fare, or required using different airports — I would forfeit the original fare entirely. This situation left me with no reasonable alternative and resulted in a significantly higher expense than what I had originally booked. Thank you for your attention. Sincerely, Joe Ragano P.S. On a side note the CSR was very courteous and helpful to explain what took place.