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Laura

美国

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Mystery Tackle Box

I am so pleased with the customer…

I am so pleased with the customer service, seriously the best in the industry. I signed up for this Karls Mystery Box subscription for my son. He just moved into his first house and I wanted something special to have shipped to him, and have it be the First Package he receives. Well somehow the billing and shipping address ended up being the same. That stressed me out a bit. As soon as I noticed the error, I emailed and shared my disappointment that it's being shipped to the wrong address, and immediately I received an email that they shipped my order to his address and the original order will come to me. Wow that was a lot. But I really appreciate quality agents and the quality service they provide.

2024-08-16