DirectAsia - Not for Me…
Direct Asia took 21 working days to reply my travel claim by attaching their T&C points that i have to note. I replied within that week with plenty of proof of incident. Thereafter for a month nothing was heard from them. I sent another email and state that they should at least acknowledge receipt or inform if my claim doesn't fall through. Its been another month, I was totally ignored. How terrible this insurance company can be!!!