Extremely unreliable
Extremely unreliable - you pay shipment to receive AND return. Still waiting on an order from a month ago and attempting to track using information provided by customer service goes nowhere (errors out), for the love of all things sane, why should there be multiple communication from the customer on an order status? and let's not begin to speak to the sizes - shoes and clothing alike. Bottom line, if you have an event and need an outfit even a month out, this is NOT your go to, if you have to make a return, you CAN'T because return cost does not make sense - you don't get a full refund having paid for the return out of pocket and it'll cost more than the COG! 1 - rating for the styles published. They need to do better on their ARO especially because payment is immediate.
