Purchased from UK🇬🇧 and yes I did worry
When you spend a lot of money ,pay in a foreign currency to a company you don’t really know in china it seemed a bit scary ,YES I DID WORRY ! But NO need this company is outstanding. From day 1 of my enquiry Scott from Alunotec took care of everything for me Samples sent FOC .structural drawings,electrical diagrams all prior to payment. Be prepared for a long delivery time as this arrives by sea to a container port. You also need to fill out customs and import duty forms and make a payment ,nothing too difficult. Everything arrived on time all the items were individually wrapped in a transported in a strong plywood box, All components are engineered to a very high standard which made assembly easy.Scott was always available via WhatsApp if I had a question . After sales customer service is excellent and spare parts if you should ever need them. Even with the delivery and duty costs it still works out half the price of uk companies.
