Is anybody listening? The initial contact and subsequent…
The initial contact and subsequent installation were pleasant and efficient. We were rate them 5 out of 5. Several weeks later, we had an ant infestation in the kitchen glass break. We requested glass bake be replaced, and were quoted +/- $200. We believe that quote was excessive and unreasonable. We did not proceed. We are very disappointed with the follow up response from TMC in weeks of the initial installation. We believe a reasonable resolution Should’ve been the replacement of the gas brake at no charge.