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Erica Jones

美国

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Ali Pearl Hair

My wedding is Saturday and I ordered my…

My wedding is Saturday and I ordered my wig on Sunday . It says the shipping is 2-5 business days( false) . They took my money and confirmed my order . The next day I reached out because I wanted to ensure my wig arrived before Saturday .They responded the following day exclaiming that “unfortunately my wig wasn’t in stock and I should opt out for a closure wig” I paid over $400 for a 13 x 4 closure with 250% density . I said that that’s not what I ordered and if it wasn’t in stock why did you all allow me to purchase it? Usually, on more professional sites if the item is out of stock it isn’t available for purchase . This confirmed that they just wanted my money . I am still txting and reaching out asking for a refund and they’re ignoring me . Again my wedding is Saturday!!! If they couldn’t fulfill my order in the allotted time with the shipping details that they adversities (2-5 business days ) then they should’ve refunded me my money with a smile on their face !! I am a federal worker and I work hard for my money . So since they’re causing a mishap with my wedding I’m suing them . I hate unprofessional business as I am a business owner myself !!! Do not order from them at all !!!

2024-07-17有帮助 3