I was enrolled in a class and was…
I was enrolled in a class and was enjoying it very much, so no problems with the teacher or the content of the class. However, I had ordered product and paid for said product on April 11, 2024 and had not received any by July 16, 2024. I have many calls in and tracking numbers ect. Due to the nature of the evasion on the customer service department I became concerned that I had been scammed and became disillusioned from trusting this company. I was signed up and making payments on upcoming courses starting in September when I was notified that the courses were 3 hours each in length. This was news to me as my ongoing course was an hour. I cannot commit 3 hours at a time to the courses and tried to cancel. I have since been kicked out of my ongoing course, have not received the books that are still paid for and owing to me and I was charged an exorbitant amount on my credit card for courses I am not going to take. Plus, I cannot connect with anyone to have this resolved. This has take up too much of my time and ruined my day. Is there a resolution??? Or have I been totally scammed.. Under your advice on how to write a review all statements are true.