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Fridge Magnet

澳大利亚

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DBS Bank

Theft merchants?

I wanted to purchase an item from a company in Hong Kong and I had to do a US$ money transfer to their DBS Bank, Hong Kong Branch. I followed their instructions to the letter. I used a well known and respected foreign exchange company to do the transfer and the transfer was successful - up until DBS decided to question the transfer on grounds that I still don't understand. DBS refused to let the transfer proceed. After much to and fro, it took me a month to get my money back and in the process, DBS extracted US$150 in, what I guess were, fees. No explanation was given for the loss of funds. It's as if they just stole the money. So, I will never, ever, send any money to a DBS bank account again. Just woeful.

2024-08-05有帮助 1