Disappearing act and hidden prices
I had a terrible experience with this outfit. They were very persistent in messaging me to give me a quote, but once the booking process started, the "guaranteed" price meant nothing. They never showed up for the pickup. Then, I received a bid from a third party other broker company showing me different offers from nrg that was much higher than what I was quoted. When I tried to get answers, they went silent. Shipping a car is stressful enough without having to deal with unrealistic quotes and zero reliability
