Questionable Billing Tactics
They advertise $8/month all over Facebook and Instagram saying, "You can cancel all your other subscriptions...!" So, I signed up for $8/month... Then there was a tripwire sale of $47 for more apps. I bit. Then there was ANOTHER tripwire sale for $47/month. I skipped that. Then ANOTHER tripwire sale for $97 - I skipped that. Got into the app, and just as a test, asked it to review one of my websites and give me a marketing strategy. It suggested building 25 blog pages and recommended it should do it. So we did. It got near the end and said I had run out of credits. I needed to pay $40 for 10,000 credits. $40 would get 1000 credits on Codex/ChatGPT. I have built many apps using that (pretty big ones too) and so far have NEVER had to pay that $40 - everything works in my $20/month subscription. They then hit my credit card SEVEN TIMES for US$40 within THIRTY MINUTES!! US$280!!!! All I had it do was create 25 web pages. Text. Nothing more. They charged me MORE in thirty minutes than I have ever been charged for my other AI services IN TWO YEARS! Even my bank messaged me to say they thought a fraud was going on! I've suspended my credit card and will be demanding my money back since I never got the completed work in the end after all! *** UPDATE *** Within hours of making my complaint to their support, they fully refunded my money and cancelled my account. It's a pity, because their advertising gave me high hopes. Anyway, a company can be best judged on how they resolve their problems - and in this instance I am completely satisfied. I have therefore elevated my review from 1 star to 3 stars. I look forward to coming back some day and giving 5 stars - as others have done. Since I was only generating 25 static web pages as a trial, I suspect there is possibly a bug in their system that needs fixing. I hope they do look into this, and make their billing more transparent and simple, because right now (as my bank will attest!) their billing tactics might be seen as highly questionable.