Irresponsible behavior
Dear Sir/Madam, My name is Mohamed Ibrahim, I am 15 years customer in your purasaiwakkam branch and I have a gold jewellery stored securely with your bank. Currently, I am working overseas and unable to return to India to collect the jewells. For this reason, I authorized my mother to collect it on my behalf. However, it has been over one months since my mother first attempted to retrieve the jewells. During this period, the bank staff has been consistently rude to her and has failed to provide clear answers or guidance regarding the gold jewells. Today my mother senior citizen 70 years old waiting in your bank in 6 hours for loan closer This behavior is unacceptable, and if it continues, I will be forced to escalate the matter to the authorities. (This type of staffs is shame on your bank and damage ur bank name) That staffs name is kalpana and others also Sincerely, Mohamed Ibrahim