My experience with this platform
My experience with this platform – be careful before joining I want to share my experience to help others make an informed decision. I joined this platform after being told it was a “community” that supports its members like a family. However, my actual experience has been very different. One of the most important aspects that was not clearly explained during enrollment is that the subscription remains active unless you manually cancel it. The impression I was given was that if you simply stopped paying, you would just lose access and eventually have to restart — not that charges would continue in the background. In my case, my card had no funds for a long time, and I was never clearly notified about ongoing billing attempts. As soon as I added money to the card, a €170 charge was taken immediately, without any warning. When I contacted support, the response was strictly based on internal policies (like a 24-hour refund window), without taking into consideration the lack of awareness, transparency, or the specific situation. This creates the feeling of a system designed to collect payments rather than ensure that users are fully informed and in control. What disappointed me the most is the contrast between the “family/community” image that is promoted and the lack of flexibility or support when a real issue occurs. Because of this experience, I would strongly recommend anyone considering joining to fully understand how the subscription and billing system works before signing up. Transparency matters, especially when money is involved.