Disappointed in how they conduct business.
I had purchased a galaxy orb product and when I tried to change the details of the names and the order where it’s numbered as well as the amount of names included, none of that was changed despite it being done within the 24 hour window and their site page saying the changes had been made to my order, when confronted about this mistake upon finally receiving and noticing nothing had been corrected, I brought up the guarantee that if the order is not correct or has damage issues then it would be replaced and fixed, however they chose to ignore my emails despite me having been civil and calm through the process. I’m very disappointed in how they chose to conduct themselves in this instance.