I love Easythreed
I love Easythreed, they are cheap, easy to use, and generally are good quality. I see some people complain about print quailty, but that is to be expected of printers of this price, and it's not bad! I find people get bad quality when using custom profiles in slicers. I bought the k7, and performs surprisingly well out of the box (for the price), with their included slicer, however, once I used Cura, I had to do some tuning understandably, since it was a custom slicer. I do not have experience with customer service, but if you have a problem, it would not be hard to diagnose, as Easythreed does have Youtube with guides, and parts, spare motors, belts, etc on Aliexpress. Yes, I recommend Easythreed, if your just getting started with 3D printing, and don't want to fully invest, this is a great option. but if you could spare a bit more cash, you could get a Creality Ender 3 V3 SE and have a more smooth experience.