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Patrick Jung

美国

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FASHION LAB

Fraudulent scam brand, asked for refund and got ignored

Purchased a boot from Alessandro Vasini on April 1. Was told 2 weeks to get it shipped from Italy and they kept making excuses and I’ve sent them over 40 emails regarding updates and issues of them not sending the boots. Eventually went on for about 2 months and they stopped replying to me. They did offer a refund and after I asked for one but they never replied and completely ignored and ghosted me. I even DM’d the founder Alessandro Vasini himself of Instagram @alessandrovasiniworld and got completely ignored too. It went on for 3 months total and I filed a chargeback dispute with my credit card which I was able to get back the money. Worst experience ever, I saw good reviews on quality but rather spend that $600 on somewhere else.

2024-08-05有帮助 1