企业入驻搜索写评价分类关于
简体中文English

eric payne

澳大利亚

1 评价
2 被浏览
0 有帮助

1 条评价

Hipcamp

Be aware Hipcamp can put you in a dangerous site

We booked through Hipcamp and got a site that flooded. We had 3 caravans swept away & 1 car lost. It appears that Hipcamp takes no steps to ensure that what you book and where they put you is safe, and then of course, they take no responsibility whatsoever and of course will not communicate with you after the event. Their insurance is not worth the paper it is written. The host was told by Hipcamp that she had to use (and pay for) Hipcamp insurance to cover her and then when it came to the claim she was told by Hipcamp to use her own insurance. We had various future bookings with Hipcamp that we had to cancel as a result of losing our caravan, Hipcamp refunded the hosts portion of our payment but kept their money. They are disgraceful. It appears that they do nothing to assist or protect the host or the guests, or at least I've found that despite asking they have not been able to give any information as to the enquiries that they make to ensure that the site that they put us on was safe, or at least had evacuation plans. Be very careful when dealing with or using anything to do with Hipcamp.

2024-08-09