I have used Baolau many times for…
I have used Baolau many times for trains buses and planes and they have always had a really efficient service. I would highly recommend them for travel in Vietnam especially. Most of the negative reviews show a lack of common sense from the uses who should do their due diligence on cancellation, changes and procedures themselves directly with the provider of the service. Baolau are just an agency that sell tickets not running the services