Dishonest
I paid for express shipping which claims the estimated delivery date would be 06/03/2025 - 06/08/2025. As of 6/5 the order is still stuck in processing. I do not believe I will get my order by the estimated date and I'm not happy I paid extra for express shipping for nothing. The site is misleading as it appears it will ship from IL but it's actually shipping from China. Their 24/7 customer service is also a lie, as when I emailed them for support I received an out of office/after hours reply. I'm happy to update this review if I end up receiving my order by the correct date, but so far I've been less than impressed and I feel like the entire company is dishonest and misleads their customers. As of now, I will shop elsewhere in the future and I'm pretty sure I'm going to have to dispute these charges to get a refund.