Very misleading advertisements and ship times
Do not order from this company unless you have a few weeks to wait for your item to be delivered even though they advertise next day shipping, they do not ship next day but instead do a pre shipping label. Customer service is horrible and just keeps asking you to be patient ? How can you be patient when you order for Christmas and they then tell you it will be here on the 27 th ? Last I knew Christmas was on the 25th not the 27th. I made sure to only order because it is on their website “ next day shipping” then after when I looked on the progress and emailed them I was told that it takes 3-5 BUSINESS DAYS to make and then another 5-7 BUSINESS days to receive! Where was all that info when they were advertising to get orders for Christmas? Been dealing with Vanessa in customer service and she could care less that it won’t be here till after Christmas even when I explained to her that her website was very misleading and she should let the customers know that if you order anything here, it will NOT be shipped the next day and you will have atleast a two week time period for your orders. That would have been nice to know ahead of time and I would have NEVER ordered from them. I guess they don’t care about the customer and will continue to just get orders and your money. Look elsewhere because this company is very misleading and it’s not about the time it takes but more the way they mislead you and then could care less if you get the order in time or not. Very disappointed and will NEVER order here again!!