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Ken Papio

美国

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ProConnect™

Very poor service

Very poor service. Tried to install Moen flow and I scheduled 3 different appointments. 1st appointment: person came by and said I needed a shed for the Moen floe. I called another person and said it’s not needed. No one knows how to do it. 2nd appointment: cancelled because they realized that no one works on the weekends 3rd appointment: I requested for them to come at 5pm for a 3pm to 7pm window. They came at 4 when I specifically said no one will come. On customer service call Jamie ghosted me 3 times. Hung up on me immediately. Poor customer service. It has been 2 to 3 months and still cannot. Charles gets things done though.

2024-08-13