Terrible experience overall
When I first signed up, it was bc of a promotion on Scrambly. Sign up went fine, but Scrambly never gave me credit for it, and it's the first app I've ever had that issue with. But that isn't why I'm giving it 2 stars. I'm giving it 2 stars because after checking out the platform during my free first month, I decided I didn't want to continue my subscription and low and behold, I literally couldn't cancel my account/subscription bc you're forced to connect a bank account upon signing up, and the option to remove it was nonexistent for me UNTIL AFTER they charged me $19.99 for the monthly subscription, which I immediately reached out to their customer support (who conveniently didn't reply to me the first time when I asked how to cancel my account before being charged) and this time they replied, but only to tell me that subscriptions are nonrefundable. Seriously? What an archaeic and predatory business practice, I've gotten subscription refunds from numerous different apps/companies in the past as long as it was within a day or two of being charged, even if it was pro-rated. To flat-out not offer any refunds, on top of the extremely unlikely coincidence that certain options (like to remove bank account) magically appeared in the app after I was charged just makes me feel like this company as a whole has 1 interest, and it certainly doesn't involve customer satisfaction. Greedy and shady. I would recommend avoiding.