I recently made used of ipaymy to pay car loan
I recently made used of ipaymy to pay for my car loan, the staff - Jia asked me for monthly invoice which I don't have because it was a hire purchase and I was only given a fixed card so I took photo of the card to submit it upfront when I make the payment. After clearing this question, Jia asked me why I pay more than the monthly amount, I have to explain I have underpaid previous mth so pay this month. Why do I have to answer so many questions to make a pay out?? I am really puzzled why I cannot pay more amount to settle my car loan, example if I get bonus or I have to travel next mth, I will have to make payment for 2 mths because i am not available next mth, please be flexible for customer to make extra payment!!!! Morever, this is NOT the first time I pay this merchant, please look at customer history before you ask question. Overdue loan payment result in penalty, why hold my payment for so many days due to these irrelevant questions. So so disappointed, Plus there is extra fee for per transaction, decide to drop ipaymy to use cardup instead.