I have never had such a bad experience…
I have never had such a bad experience buying online. I made my purchase on December 1st, it was supposed to be delivered on December 16th. There was some problem with the delivery and the They returned it to origin (China). Since then I have sent them many emails and they respond after a week with answers that do not provide any solution to my problem. I have requested a refund Of my money and they have simply ignored me. The next step is to report them to the competent authorities.