You Have A Really Great Team
Elizabeth was absolutely wonderful! There were three primary people who took care of my loan. LaShawna, Cole, & Elizabeth. LaShawna came in towards the end and she was good at returning my emails and answering my questions. Cole was a little more "elusive". He came on to process my loan paperwork and he did a quick and thorough job, he just wasn't as quick to respond to questions. I didn't speak to him or email with him at all. Elizabeth took me through the whole process and assisted me in getting onto the portal site (which in my experience is horrible) when I was having issues. When I couldn't get on the site to send in needed paperwork she had me send it to her and she got it to Cole. She returned my calls/emails expeditiously, she was very helpful in explaining the process and finding me a decent rate. You have a really great team.